MWSC Updates Customer Hotlines

Male' Water and Sewerage Company (MWSC) has introduced changes to its hotline numbers as part of efforts to enhance service quality and deliver greater convenience to its customers.

According to MWSC, hotline 1575 has now been designated for all general inquiries and customer assistance. The customer care line is operational on official working days from 8:00 AM to 12:00 midnight. To protect consumers and facilitate easy verification, the company noted that incoming calls from MWSC will display 1575 on recipients' caller screens.

Meanwhile, the company's 105 line is reserved strictly as an emergency hotline. The emergency service remains available around the clock, operating 24 hours a day, seven days a week.

MWSC advised members of the public and customers to use the appropriate hotline matching the nature of their requests.